You can’t use a gift card to purchase Microsoft 365 subscriptions. Gift cards can't be used to shop at Microsoft Store retail locations. If you don't have a personal account, visit the Microsoft account page to sign up. Gift cards can be redeemed to personal Microsoft accounts, not business or corporate accounts. If you’re having trouble redeeming a gift card or code, select one of the following troubleshooting scenarios that best fits your issue, and it will expand to display more info: If the card or code is for a subscription, you can find it in your Services & subscriptions. When some apps or games are redeemed, they will take you to the product page where you can also download and install. If the card or code is for a specific app or game, we'll add it to your personal library, where you can download and install it. You can use it to buy things from Microsoft Store online, on Windows 10, and on Xbox One. If the card or code has money on it, we'll apply the entire balance to your Microsoft account. What happens after I redeem my gift card or code?

If you see Redeemed code under Payment method, the card or code was successfully redeemed. On the Order history page, look for the date that you redeemed the card or code, and you’ll see the order number and how the card or code was used. To see if your card or code was redeemed, check your order history. How can I tell if my card or code was redeemed? Don’t worry about hyphens, the system takes care of those for you. If you aren't already signed in, sign in to the Microsoft account on which you want to redeem the code.Įnter the 25-character code, and then select Redeem. In Microsoft Store, select the See more menu (located next to the Search box on the upper right side of the page). On your Windows 10 device, select Microsoft Store on the taskbar. Here's how to redeem a gift card or code from Microsoft Store on a Windows 10 device: Note: To redeem a gift card or code on your Xbox One or Xbox 360, see How to redeem gift cards and codes.

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